Zippi Networks, Inc., the fast-growing, San Jose-based eBay services company, is injecting new life into the maturing industry of servicing eBay sellers and is experiencing revenue growth some would have thought impossible in 2006, when the company was founded. Zippi bases its success on a powerful business model and high-end technology in the service of two related but distinct markets: people who have items to sell on eBay, but don’t want to bother doing it themselves; and people who want to make money servicing the eBay community but are frustrated with shrinking margins and increased competition
Zippi is beating out the competition for both, through its revolutionary business process and its aggressive use of hand-held mobile technology.
Zippi Networks (www.Zippi.com) grabs the first market by making it ridiculously easy for anyone to turn clutter into cash. All customers have to do is make a toll-free phone call. Zippi helps them determine the market value of their items, and then comes to pick them up. The customer just waits for a check. Unlike other service companies, Zippi offers a more comprehensive range of services and support, ensuring that the item is priced correctly, providing fast and efficient pickup, professionally photographing and listing the items, fielding any questions or issues, and following through to the final sale.
Supporting this customer experience is Zippi’s unique (three U.S. patents pending) business approach. Each “Zipster” (Zippi eBay seller affiliate) is provided with exceptional support by the company, supplying them a full array of marketing, processing, and communication tools and services, while Zippi provides them the freedom to operate as an entrepreneur. The old world of eBay seller competition is turned on its head with Zippi’s TeamBuilder™ program, where affiliates are encouraged and given the operational tools to build teams. This, of course, gives Zippi Networks the power to grow exponentially, which is what it’s doing.
Applied to all of this is the power of technology. Zippi, through a partnership with Motorola, has the eBay service community’s first handheld computing and sales device, giving its affiliates the ability to do almost everything from the palm of their hands. This, together with the latest in communication and other equipment and systems, makes the company unsurpassed in servicing a market now approaching $44 billion.
The company expects to build current revenues to a projected target of $4,000,000 in total revenue for the fiscal year ending June 30, 2009, growing to $13,000,000 in revenue for the fiscal year ending June 30, 2010.
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