KeyOn Communications Holdings, Inc. and LogiSense Corporation, a leading provider of billing, OSS and business process management solutions for telecommunication and broadband service providers, announced that KeyOn is implementing LogiSense’s EngageIP billing, operations support/customer resource management (OSS/CRM) platform. The platform will provide secure, end-to-end bill processing, order management and customer information management for KeyOn’s wireless broadband and related services.
Jonathan Snyder, President and CEO of KeyOn Communications, commented, “We knew with continued growth of our business, KeyOn was going to need a robust and dynamic platform to handle significant subscriber additions. With EngageIP, we get a management system that fully automates our service delivery, billing and customer management functions for not only our wireless broadband service but also other complementary services we offer, such as VoIP.”
In the press release, KeyOn also told investors that it has been preparing its application for funding under the American Recovery and Reinvestment Act of 2009, which is allocating $7.2 billion to extend the reach of broadband access to rural and underserved areas throughout the United States, among other things. With the stated intention of continuing to make accretive acquisitions and organically growing its customer base, KeyOn sought to upgrade its OSS and billing systems. After a comprehensive search of providers, KeyOn selected LogiSense for its technical expertise and commitment to the project.
Flavio Gomes, CEO of LogiSense, stated, “We are extremely pleased to be working with one of the largest wireless broadband companies in the US. We are confident that our software products will meet the needs of rapidly growing broadband service providers like KeyOn, around the globe. The KeyOn team has a big vision and expects its customer backend to be up to the task – LogiSense believes it has the best solution and is excited to be a part of KeyOn’s business plans.”
“LogiSense has been a pleasure to work with from the technology aspects to the level of support we get from their team. We greatly appreciate LogiSense’s diligence and responsiveness we have received on our product roll-out. We look forward to a continued mutually beneficial association”, added Jonathan Snyder.
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